Shipping

Delivery Timelines - 3 Days (Minimum) to 7 Days (Maximum).
All orders in Mumbai, Thane, Navi Mumbai and nearby areas usually gets shipped within 3-4 working days. So you can expect a delivery between 5-7 days.

You can check the Pincodes available for delivery on our website

If you are located outside of Maharashtra or there is no courier service available in your area, we will ship your items via your preferred courier service or any other mode of transport specified by you. Additional shipping charges will be applicable as per that particular service provider and mode. Bulk orders shall be shipped through state or local transport services instead of courier service providers, unless and otherwise stated by customers.
Our prices are inclusive of all other charges and taxes applicable in Maharashtra region.

Exceptions:

In the event that the delivery address is not easily accessible, delivery time may be in excess of our estimate as aforesaid. For confirmation of delivery address, we may contact you on your email id or phone number provided by you.

We only make use of reliable courier companies and/or Speed Post. Shreevali Agro is not liable for any delays in delivery by the Courier Company/ Speed Post or on account of any factors beyond the control of Shreevali Agro. We shall endeavor to ensure timely delivery of your order within the estimated time as mentioned in the order confirmation.

In the unlikely event that delivery is not possible for any reasons outside the control of Shreevali Agro, including but not limited to poor courier services in delivery area, inaccessibility of delivery area, force major events as laid out hereinafter, We shall inform you of such inability to deliver and cancel your order, followed by full refund.

Cancellation:

•        Please mail us at info@shreevaliagro.com for cancellation request if your order has not been shipped yet.

•        Orders can be cancelled only if it has not been shipped from our warehouse.

•        No cancellation applicable for customised products once the order is placed.

•        Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery.

•        Once shipped, we will not consider cancellation requests.

•        If a cancellation request comes up before the product leaves our order-processing centre, we will try to hold the shipment but there is no guarantee that the cancellation request will be honoured.

What about cancellation charges?

•        For both pre-paid orders or COD orders, there will be no cancellation charges or processing fees for the customer upon order cancellation.

•        For COD orders, we request you to not cancel an order at the time of delivery. Multiple cases of order rejection at the time of delivery are discouraged and may possibly result in non-serviceability of future COD orders from you.

Refund for the cancelled order :

•        If the payment was by credit/ debit card or net-banking, the money will be refunded to your credit/ debit card or net-banking account, respectively. Typically, refunds are processed between 7- 12 working days.

•        Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side. There is little we can do in case there is a delay from the bank’s end.